No, we offer a convenient pick-up service or (our most popular) full service option. Dropping off blinds at the shop is great for those who have time and are comfortable taking the blinds down (without breaking brackets or risking damage etc.). We DO NOT recommend you bring in Luminettes® or other such products to us unless you have the tubes to put them on and are willing to accept all liability for damage caused to the fabric or treatment should it be mishandled outside our control. Saving a few dollars in some situations definitely isn’t worth it! We also carry many common brackets and parts to replace broken clips etc..